Refund Policy Overview
Thank you for choosing DevMatrix for your IT services and training programs. We are committed to delivering high-quality solutions and opportunities for professional growth. This refund policy explains the terms and conditions regarding refunds for our services.
1. IT Company Services
Service Fee Refunds
Description: We provide a wide range of IT services tailored to business needs. Once services have been initiated or completed, service fees are non-refundable.
Justification: Our fees cover the expertise, time, and resources invested by our team to deliver customized, top-quality IT solutions.
Cancellation Policy
Description: If you wish to cancel a service before it has been initiated, a refund may be considered based on the specific circumstances. However, once services have commenced, refunds cannot be provided.
Justification: We promptly allocate resources and begin work after service requests, ensuring efficient and timely delivery.
2. Internship & Training Programs
Certificate Fee Refunds
Description: Fees paid for internship or training completion certificates are non-refundable once the payment has been processed and the certificate issued.
Justification: Certificate fees cover administrative costs and include a verification QR code for lifetime validation, adding long-term value.
Exception: Program Cancellation
Description: In the unlikely event that DevMatrix cancels an internship or training program before certificate issuance, participants will receive a full refund of the certificate fee.
Justification: We value program integrity and ensure fairness by offering refunds in the event of program cancellation.
3. Contact Us
If you have any questions or concerns regarding this refund policy or our services, please contact us at: services.devmatrix@gmail.com